The Columbus Dispatch
The Columbus Dispatch Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Columbus Dispatch has 1.8 star rating based on 269 customer reviews. Consumers are mostly dissatisfied.
4% of users would likely recommend The Columbus Dispatch to a friend or colleague.
- Rating Distribution
Pros: Only paper in oclumbus, Being a long term customer, I like to read the paper.
Cons: Delivery and customer service, Having to call repeatedly about delivery problems, Very very poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Columbus Dispatch has 1.8 star rating based on 269 customer reviews. Consumers are mostly dissatisfied.
4% of users would likely recommend The Columbus Dispatch to a friend or colleague.
- Rating Distribution
Pros: Only paper in oclumbus, Being a long term customer, I like to read the paper.
Cons: Delivery and customer service, Having to call repeatedly about delivery problems, Very very poor customer service.Recent recommendations regarding this business are as follows: "Forget home delivery, no service on Saturday and they charge you for unsolicited fillers every month or so.", "I think they want online customers, not customers who get print addition", "You might want to rethink this.", "Order at your own risk", "Make sure you know where your paper delivery person delivers the paper.".
Most users ask The Columbus Dispatch for the delivery of goods as a solution to their issues.
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Horrible service, the paper is rarely delivered and never to my doorstep. I have complained nyumerous times and nothing changes for the better. This wek the paper was missing two times. When I call
User's recommendation: Forget home delivery, no service on Saturday and they charge you for unsolicited fillers every month or so.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNegative information
Preferred solution: Photos and articles removed from google
User's recommendation: Remove the images and articles
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPaper not delivered for 3 days
- Like the print edition
- Service bad
Preferred solution: Deliver product or service ordered
User's recommendation: I think they want online customers, not customers who get print addition
I like the paper but delivery is most unacceptable
- Good in every way except delivery
- Poor delivery
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDistribution Leaving the Newspaper at the End of the Driveway Rather Than at the Door/Porch
Hello. I received a letter advising that on March 26th, newspapers will be left at the end of the driveway rather than at the door or porch.
Will there be provisions made for the elderly? My mother, Delores Fleming is 89 years old. It is a lot safer to have her newspaper delivered on the porch to keep her from falling or getting hurt. She has been getting amazing customer service from her Distributor, Kevin Woods, and would like to continue to be accommodated in the same fashion, without change.
If you would, at your convenience, please reach out to me prior to the March 26th transition to discuss my request? Thank you so much!
Please have a wonderful day, on purpose! Carla Roddy
Preferred solution: I would like my 89 year mother's Columbus Dispatch to continue to be delivered on her porch after March 26th instead of being left at the end of the driveway.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo delivery of paper
- Convenient
- Delivery sometimes
Preferred solution: Deliver product or service ordered
User's recommendation: You might want to rethink this.
Please deliver newspaper daily or stop charging me full rate
User's recommendation: Order at your own risk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, OhioCancellation
I am writing because, for some time now, I have had a paper delivery person who refuses to put my paper on the porch where I can get to it. He throws it in the front yard, in the flower beds, and under the ramp, that is at my house.
I have spoken to customer service representatives regarding this issue on many occasions with no resolution to this problem. I am 90 years old and unable to get the paper when it is thrown in places other than my porch.
I have been a customer of the Columbus Dispatch since the 1960s and have come to the point where I am giving up my subscription because I have a paper delivery person who cannot place the paper where I need it. It is with a heavy heart that I ask you to stop my subscription immediately!
User's recommendation: Make sure you know where your paper delivery person delivers the paper.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery of paper
Preferred solution: Just want the powers that be to know how theurlong standing customers are being treated
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelling subscription
- Hard to cancel
Preferred solution: Nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor service
mbruegg@***.com,. 6328 Waterwood Dr..Westerville Oh 43082, 614 898 ****,
Paper was canceled but is still being delivered.
I called on the 11th to cancel the delivery, the rep said it would be canceled on the 12th. The paper was delivered so I called on the 12th to verify the delivery was canceled.. The rep said no it wasn't but she would cancel the paper. Paper delivered on the 13th.
called to find out what was happening. The rep sid there was no current account on record for our address. and an old subscription was canceled on the 12th. The paper was delivered to day the 15th.
we are leaving town for a time.
If the paper is continued to be delivered, the papers piling up in the drive are a sign to any one driving by that no one is at home. If there is a break in or damage to our home while we are out of town, the paper will be considered a co conspirator to the event.
CAN YOU STOP THE DELIVERY OF THE PAPER AT OUR ADDRESS?
- Not all international news or local news inc
- Pure delivery time
Preferred solution: Stop delivery!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, OhioNo call back from complaint .
User's recommendation: Beware ,,, more ads than news . No Holday or Saturday papers . Automatically charged for magazine inserts . He didn’t know
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo paper
Preferred solution: Full refund
User's recommendation: Don’t renew payments if you experience same issues.
Terrible company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, OhioPaper totally drenched and unreadable.
User's recommendation: get the paper online only.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, OhioI have received 1 Sunday paper in the last 6 weeks and 1 Wednesday paper on one of the Sundays. Absolutely no one cares. This is the worst customer service I have ever experienced.
User's recommendation: Waste of money.
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