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Summary of The Columbus Dispatch Customer Service Calls

40 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
03:02 AVG CALL DURATION
16% ISSUES RESOLVED

Customers Contact The Columbus Dispatch to Ask about:

Shipping and Delivery:

  • “Delivery complaint-placement of paper”
  • “Missed delivery for 2 daus”
  • “Late delivery”

Staff:

  • “Discontinue service”

Payments and Charges:

  • “Free coupon”

Cancellation:

  • “To cancel”

Other:

  • “Missed paper on Sunday”
  • “Today paper dated Sat 5/19”
  • “Subscription”

About The Columbus Dispatch

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